Last updated: October 28, 2026
Order Processing Time
Orders are processed within 1–3 business days. Business days are Monday through Friday, excluding U.S. federal holidays. You will receive an email confirmation once your order has shipped.
Order Cut-Off Time
- Orders placed before 4:00 PM ET on a business day are processed the same day.
- Orders placed after 4:00 PM ET are processed the next business day.
- Orders placed on weekends or holidays are processed the next business day.
Shipping Destinations and Estimated Delivery Times
We currently ship to the United States only.
- Contiguous United States (48 states and Washington, D.C.): shipping available. Estimated delivery time is 4–8 business days in total (see the breakdown below). Shipping is free for all orders.
- Alaska, Hawaii, Puerto Rico, and U.S. small outlying islands: not available. We do not provide any service to these locations.
- Military bases (APO, FPO, DPO addresses): not available.
- U.S.-affiliated islands and territories (such as Guam, the U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands): not available.
- All other countries and regions outside the United States: not available.
If an order is placed with an address in a location we do not serve, we will contact you to cancel the order and issue a full refund.
Shipping Time and Total Delivery Time
- Order processing time: 1–3 business days
- Shipping time: 3–5 business days
- Total estimated delivery time: 4–8 business days
The estimated delivery time includes both the processing time and the shipping time. Delivery may take longer in cases such as customs or carrier inspections, public holidays, air transport delays, or severe weather.
Shipping Rates
All orders qualify for free standard shipping within the contiguous United States. No minimum order amount is required.
Shipping From the United States
We work with logistics partners in the United States, and all orders are shipped from within the United States.
Packaging
Our ceramic items are packed with protective materials for shipping. Please check your package when it arrives, and contact us if anything looks damaged.
Order Tracking
Once your order ships, we will email you a tracking number. You can follow your package at https://www.17track.net/en by entering the tracking number. Tracking information may take some time to update after the shipping confirmation email is sent.
Shipping Address
Please make sure your shipping address is complete and accurate at checkout. We are not able to deliver to incorrect or incomplete addresses entered at checkout. If you need to change your address, contact us as soon as possible after placing your order. Changes can only be made before the order has shipped.
Taxes
All product prices displayed on our website do not include sales tax. If sales tax applies, it is calculated automatically at checkout based on the state of your shipping address and is shown before you complete your payment.
Contact Us
If you have any questions about your shipping, please contact us.
Harfington
Operated by Guangzhou Qijiahao Network Technology Co., Ltd.
Address: Unit H154, Room 499, No. 89 Yanling Road, Tianhe District, Guangzhou, Guangdong 510000, China
Email: service@harfington.shop
Phone: +86 158 6051 5137